LRQA ISO 9001:2008 – Quality management systems

This International Standard demonstrates the ability of CIWEM Membership Department to consistently provide a service that meets our customer needs. It also enhances customer satisfaction through the effective application of membership procedures and processes. It also demonstrates the striving for a continual improvement which is regularly monitored by external assessment by the Lloyds Register Quality Assurance Ltd.

The current certification, awarded to the Membership Department and the associated processes, is  for a two year period with interim compliance visits checking that the Membership Quality Management System continues to comply with the requirements of the standard. This together with regular internal auditing ensures members and prospective members of a high level and efficient service at all times